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What do you say when you hear bad news? Or when things are not going according to plan?

When things are rough, I pull out this 2-minute video from retired Navy seal Jocko Willink to remind me what to say when things don’t go according to plan.

Three things stand out to me, accountability, hope, and urgency.

I’d encourage you to share it with the team and ask them “what stands out to them”. And “how they can apply that mindset in their position/circumstance”.